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Interactive voice response
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#	Item
631	Case Study University of Tilburg The University of Tilburg (UvT) is a compact institution of higher education, specialising in human and social sciences and located in the southern part of the Netherlands. Because it wa Add to Reading List Source URL: 62.197.136.28 Language: English - Date: 2013-06-20 08:26:57 Videotelephony NEC Unified Solutions NEC Voice-mail Interactive voice response Voice over IP Electronic engineering Technology Electronics
632	5 STEPS TO SERVING CUSTOMERS IN A MOBILE WORLD Today’s customers are mobile, always Add to Reading List Source URL: voxeo.com Language: English - Date: 2015-01-15 16:40:49 Electronic commerce Voxeo Business intelligence Customer relationship management Customer experience Interactive voice response ECRM Maximizer Software Marketing Business Customer experience management
633	Technology innovations and pathways for Flexible Transport Services John D Nelson Centre for Transport Research University of Aberdeen, UK Add to Reading List Source URL: sydney.edu.au Language: English - Date: 2011-07-07 22:19:10 Technology Business Planning Scheduling Interactive voice response
634	Using digital communications to competitive advantage in collections A Decision Analytics briefing paper from Experian September 2009 Add to Reading List Source URL: www.experian.ie Language: English - Date: 2011-06-21 12:11:20 Technology Electronic commerce Interactive voice response Consumer behaviour Call centre Experian Customer service Customer relationship management SMS Marketing Business Customer experience management
635	Case Study St. Jansdal Hospital “The target is to help all callers within 25 seconds. This can only be done costeffectively with Business ConneCT.” Ton Luigjes Add to Reading List Source URL: 62.197.136.28 Language: English - Date: 2013-06-20 08:27:02 Mitsui NEC Interactive voice response Voice over IP Call centre Electronic engineering Technology Electronics
636	Multi-Channel Contact Center Delight Customers where they Live November 2012 Omer Minkara Add to Reading List Source URL: www.oracle.com Language: English Electronic commerce Information technology management Customer intelligence Customer experience Interactive voice response Speech analytics Customer satisfaction Customer service Customer dynamics Marketing Customer experience management Business
637	Reliance Communications Ltd. Recovery of Dues Policy Background: Reliance is committed to provide the highest standard of customer experience to its valued post paid subscribers. The company has set up top class systems Add to Reading List Source URL: www.rcom.co.in Language: English - Date: 2011-07-21 02:59:50 SMS Payment systems Electronic commerce Mobile payments Technology Mobile technology Interactive voice response
638	INTRODUCTION INTERACTIVE VOICE RESPONSE (IVR) For companies who offer or are planning to offer long distance service in the form of prepaid calling Add to Reading List Source URL: www.voicesaver.com Language: English - Date: 2008-10-15 10:26:28 Voice over IP Caller ID Internet protocols Internet standards Origination Interactive voice response RADIUS Credit card Comparison of VoIP software Telephony Electronic engineering Electronics
639	Day 1 - IIId - MSAA - LSCOG Add to Reading List Source URL: www.fta.dot.gov Language: English - Date: 2011-09-08 16:01:15 Transportation in the United States United We Ride Interactive voice response
640	FY2014 Business Value Report Add to Reading List Source URL: maricopa.gov Language: English - Date: 2014-08-12 14:20:12 Joe Arpaio Telecommunications data retention Customer relationship management Call centre Information security Interactive voice response Marketing Business Security

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